We hope this letter finds you and your family in good health. Our communities have been through a lot over the past few months, and all of us are looking forward to resuming habits and routines. While many things have changed, one thing has remained the same: our office’s commitment to your health and safety.
Infection control has always been a top priority in our practice. We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and health Administration (OSHA).
We ask that you please be patient and understand that we will do our best to accommodate your scheduling needs as we know many of you are anxious to get back into our office.
Upon scheduling an appointment, a COVID-19 questionnaire will be e-mailed to you. This questionnaire must be completed before you arrive at the office. The same questions will be asked of you when you come in for your appointment. We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date: fever, cough, loss of taste and/or smell, flu-like symptoms, difficulty breathing or shortness of breath, and fatigue.
If you are over the age of 65 or have preexisting health conditions (as recommended by the CDC) such as diabetes, chronic lung disease or asthma, serious heart conditions, or immunocompromised, or chronic kidney or liver disease, please call us to discuss whether your appointment should be delayed. If you fall into this category but need to accompany a child or family member for a visit, please call our office as we will handle this request on a case-by-case basis.
We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.
Upon arrival at our office, call us before entering the office to let us know you have arrived. We will call you once the office is ready for you to enter. We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry. There will be an auto dispensing sanitizer by the front desk. We do ask that you take your own temperature the morning of your appointment. We will confirm no fever with a contactless thermometer upon your arrival.
Our waiting room will no longer offer magazines, charging stations, children’s toys, and so forth, since these items are difficult to clean and disinfect.
Clear plastic screens (sneeze guards) have been installed at the front desk to minimize exposure to airborne pathogens.
Medical-grade (HEPA) high efficiency particulate air purifiers have been installed in the office to help improve the air quality for all patients, family members, and staff.
Our doctor and staff will be wearing all of the recommended personal protective equipment (PPE).
Thank you for being a part of our family dental practice.
We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Koren Family Dental